Frequently asked questions

Everything about exam coverage, pricing, and how the app studies with you. Still stuck? Get in touch.

General

Which board exams does LisensyaLab cover?

Four Philippine licensure examinations, each with its own question bank, study path, and leaderboard inside one app:

  • CPALE — Certified Public Accountant Licensure Examination, all 6 subjects
  • CLE — Criminology Licensure Examination, all 6 subjects
  • LET — Licensure Examination for Teachers, Elementary and Secondary
  • PNLE — Philippine Nurses Licensure Examination, all 5 subjects

You choose your exam when you sign up, and you can switch tracks later from your profile.

Is LisensyaLab affiliated with the PRC?

No. LisensyaLab is an independent review platform built by LisensyaLab, Inc. We are not affiliated with, endorsed by, or officially connected to the Professional Regulation Commission of the Philippines.

Our coverage is aligned to the PRC's published Table of Specifications for each examination, but the PRC has no involvement in our content, and nothing in the app should be read as an official PRC material.

Where can I download the app?

LisensyaLab is on the App Store for iOS and on Google Play for Android. Your account and progress are the same on both, so you can review on a phone and pick up on a tablet.

Who writes the questions?

Questions are drafted against the PRC Table of Specifications for each subject, then put through a multi-stage review before any of them reach you — the answer key is independently verified, the item is checked for duplication against the existing bank, and anything that fails is rejected rather than published.

Every question ships with a written explanation of why the correct answer is correct, so a wrong answer teaches you something instead of just costing you a point.

Pricing & subscriptions

Is there a free trial?

Yes. Every plan starts with a 7-day free trial. Download the app and start reviewing immediately — no credit card required to begin.

How much does LisensyaLab cost?
  • Monthly — ₱500 per month
  • Annual — ₱5,000 per year, saving ₱1,000 against paying monthly
  • School — custom pricing for universities and review centers

Every plan includes the 7-day free trial, and full access to your exam's entire question bank.

Can I cancel anytime?

Yes. Cancellation takes effect at the end of the period you have already paid for — you keep full access until then. If you subscribed through the App Store or Google Play, cancel from your Apple or Google account settings; if you subscribed directly, cancel from your account in the app or email us.

Cancel at least 24 hours before your renewal date so the next period is not charged.

Can I get a refund?

Purchases made through the App Store or Google Play are refunded by Apple or Google under their own policies — we cannot process those refunds on your behalf. For subscriptions bought directly from us, or for any billing problem, write to [email protected] and we will sort it out.

Using the app

What is the diagnostic assessment?

When you first log in, LisensyaLab gives you a short quiz across all your subjects. It uses your results to identify your weakest areas and build a personalized study path from Day One — so you never start blind, and you are not guessing which subject deserves tonight's three hours.

How does the app decide what to show me next?

It serves questions you have never seen first. Once those run out for a topic, it brings back the ones you got wrong. Only after that does it recycle items you have already answered correctly — so you are always working on the gap rather than re-reading what you already know.

It never repeats, and it never runs out.

Does every question come with an explanation?

Yes. After you answer, the app shows the correct option and the reasoning behind it — including the working for computational items, so you can see exactly where your own solution diverged.

Does LisensyaLab cover LET Elementary and Secondary?

Yes. LET coverage includes both the Elementary and Secondary tracks. Secondary reviewees can choose their field of specialization — available across 8 specialization subjects — so you practice the papers you will actually sit.

How often is the question bank updated?

We add new questions to the CPALE, CLE, LET, and PNLE banks regularly so you always have fresh, relevant practice material aligned to the PRC Table of Specifications. Updates arrive automatically — there is nothing to download.

How does the leaderboard work?

Rankings are exam-scoped — you are ranked against other reviewees preparing for your exam, not against the whole user base, so a CPALE candidate is never measured against a LET candidate. Standings update in real time as you study.

Can I use LisensyaLab offline?

Not yet. The app draws questions and syncs your progress and rankings from our servers, so an internet connection is required. A light connection is enough — the app is text-first and uses very little data. Offline study is on our roadmap.

Schools & institutions

How does the School Plan work?

The School Plan is priced per enrolled student and includes everything in the Annual plan, plus roll management for your cohort, school-level reporting, and dedicated support. Universities and review centers use it to give a whole batch access under one agreement instead of asking students to subscribe individually.

To discuss a cohort, email [email protected] and we will put a proposal together.

Can school administrators see student progress?

Yes. Institutional accounts include a reporting dashboard where authorized staff can see performance across enrolled students — which subjects and topics the cohort is weakest in, and who is falling behind early enough to do something about it.

Access is limited to staff your institution authorizes, and the data is handled under our Privacy Policy and the Data Privacy Act.

We are a review center, not a university. Can we still partner?

Yes. Review centers, student organizations, and departments all run on the same institutional terms — pricing follows headcount rather than the type of body. Email [email protected] with your cohort size and exam, and we will come back with numbers.

Still have questions?

Whether it is about the app, your subscription, or a school partnership — we read every message.

Contact us